How do I get started?

The first step to improving your fitness and getting into the best shape of your life is to book a free consultation with a Forward Fitness personal trainer. During your first workout, we will go through a fitness assessment with you (and your workout partner, if you choose partner training), and get you all setup to begin your exercise program. Simply email us and one of our trainers will call to set up your initial consultation.

How much is my first consultation?

Your first consultation is absolutely free (no strings attached) and you are under no obligation to continue to train with us after this initial workout if you decide that it’s not a good fit for you.

What do I need to bring?

Towel service is provided along with locker rooms, full shower facilities, free client parking, and numerous other amenities. Filtered water is provided on-site, but please bring your own water bottle in support of the studio’s eco-friendly water initiative. Please ensure to wear comfortable, supportive clothing and appropriate footwear, and refrain from wearing perfume or cologne to be considerate of your fellow trainees.

What if I can’t make my training session?

If you cannot make your training session, simply notify your trainer within 24 hours, either by phone or in person. If you are unable to provide 24 hours notice, you may reschedule your session within the following 7 days (not including currently booked sessions), subject to your trainer’s schedule. If your are unable to reschedule the session, the full session fee will be charged. For Partner Training, if one partner cancels with less than 24 hours notice, the trainer will keep the session with the remaining client, and the client who cancelled will be charged for their portion. If 24 hours notice is given and your partner keeps their session, they will be charged the standard one-on-one rate.

Is your rate structure complicated, like some other trainers?

One of the benefits of training with Forward Fitness is that we offer simple, convenient low rates for personal training regardless of whether you train with us once, twice, or three times per week. Most personal trainers in Vancouver have complicated rate structures that force clients to pay a premium for personal training unless they train several times per week and pre-purchase a large package of sessions up front. With Forward Fitness, you can pay the same low rate regardless of how often you train with us.

Do you offer discounted rates?

Yes. We offer a special corporate rate for companies that want to promote their own fitness initiative, and who have at least 3 staff members training with us. We offer:

10% off if you have a minimum of 3 staff members training at least of twice per week, or
15% off if you have 5 or more staff training twice a week.

Whether you offer our services to your staff as an added bonus, split the rate with them to aid them with their own expenses, or simply offer them the discounted rate to take advantage of themselves, they’ll appreciate the bonus and you’ll reap the benefits of healthier staff.

What forms of payment do you accept?

Personal Training clients can pay by cheque, VISA or Mastercard. Personal Training session are post-billed at the end of each month, with invoices provided by email unless requested otherwise. Cheques are due within 10 days of invoicing, and credit cards are automatically processed on the day of invoicing.

Group Fitness Classes must be paid for at the time of booking, either online or in person at the class (if room in class is available). Online payment can be made with VISA or Mastercard, and you can choose to pay for a single drop-in, or by buying packages of 10- or 20-session packages. These packages offer you 10 or 20% off your sessions, and credits from these packages can be applied to your online bookings.

Where are you located?

Personal training sessions are held the newly updated APT Studio in Kitsilano, located at 2036 West 11th Ave (@ Arbutus). The main doors are located behind the building, just off the alleyway.

Group Fitness Sessions are held at the brand new APT South facility located at #180 – 4255 Arbutus St (@ King Edward).

Do you provide parking?

Limited free parking is available behind and beside APT Studio in Kits, off of 11th Ave, or off of 12th Avenue via the alleyway. The APT South location is located in a strip mall and has ample parking right outside its doors.

I want results fast – what else can I do?

Show up for your sessions. You want results, commit the time to making it happen.
Keep moving. Attend one of our new group fitness classes, walk or bike to work, take the stairs, go for a bike ride, go hiking… whatever additional exercise–no matter how small–will not only help you achieve your goals, but you will establish healthy lifestyle changes that will help you live stronger, longer.
Eat well. As hard as you work with your trainer, if you’re going home to a pint of ice cream (or a beer) every night, you’re working against yourself. Think of food as fuel for your body, not just pure enjoyment and provide your body with the nutrients and energy it needs. And if you don’t know where to start with your nutritional changes, we can refer you to one of Vancouver’s best nutritionists to help set up a plan for you.

I have additional health needs, who do you recommend?

Forward Fitness is proud of the relationships it has established with some of Vancouver’s leading health practitioners. We not only recommend these professionals, we see them ourselves:

FAQs